TERMS OF SERVICE

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THESE TERMS

1.1 What these terms cover. These are the terms and conditions on which we supply our products to you associated with seeking a title register, title plan, flood risk indicator and such other services as are displayed on our website from time to time. For further information regarding our services, please have reference to our website and the Terms of Use which apply to its usage.

1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.

1.3 Agreement. Upon submitting your order to us, you shall be required to click on the button marked “I agree” so as to indicate that you accept these terms. A refusal to do so will prevent you from receiving any services.

INFORMATION ABOUT US AND HOW TO CONTACT US

2.1 Who we are. We are Property Companies LTD, a company operating in the United Kingdom.

2.2 Who we are not. We are not the UK Government or any government department and have no affiliation with them.

2.3 How to contact us.
Email: office@propertycompaniesltd.co.uk
Phone: 07366657143
Address: 19 Salisbury Drive, Lancaster, LA1 4QX

2.4 How we may contact you. We will contact you by phone, email, or post using the details you provide.

2.5 “Writing” includes emails. When we say writing, it includes emails.

OUR CONTRACT WITH YOU

3.1 How we accept your order. Your contract starts when you agree to the terms, pay, and receive a confirmation email.

3.2 If we cannot accept your order. This may be because:

You are under 16
Unexpected resource limits
You do not meet requirements
Fraud or misuse is suspected
Price or description error
We cannot meet your deadline

3.3 Your order number. You will receive an order number in your confirmation email.

3.4 We only sell to the UK. Services relate only to UK properties.

3.5 Acting for someone else. You must have their permission.

YOUR RIGHTS TO MAKE CHANGES

You may request changes. We will confirm if they are possible and any cost or time changes.

OUR RIGHTS TO MAKE CHANGES

5.1 Minor changes. For legal or technical reasons.

5.2 Major changes. You may cancel if you do not agree.

PROVIDING THE SERVICES

6.1 Services are online 24/7.

6.2 We are not responsible for delays outside our control.

6.3 Incorrect info may cause delays or extra charges.

6.4 Services may be suspended for technical, legal, or payment issues.

6.5 Services finish when documents are sent to you.

YOUR RIGHTS TO END THE CONTRACT

8.1 No cancellation after full completion.

8.2 You may cancel if we are at fault.

8.3 No automatic right to cancel after processing starts.

OUR RIGHTS TO END THE CONTRACT

We may end the contract for non-payment or missing information.

PRICE AND PAYMENT

Prices shown at checkout. VAT may change. Payment is required upfront.

OUR RESPONSIBILITY

We are responsible for foreseeable loss caused by us, not business losses.

PERSONAL INFORMATION

We use your data only to process orders and manage disputes.

OTHER IMPORTANT TERMS

These terms follow English law.

COMPLAINTS PROCEDURE

All complaints must be in writing.

Email: office@propertycompaniesltd.co.uk
Phone: 07366657143
Address: 19 Salisbury Drive, Lancaster, LA1 4QX

Three-stage process: initial review, senior review, final review.

DATA REQUESTS

All data requests must be in writing. Some data may be kept if legally required.